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Ordering and Payment

Please note American Express cards and ANY Card Payments from outside Europe will carry an additional charge of 3%.

Please also be aware that we can not accept payments if the address you have registered does not match that of the card. If you wish to pay online and collect from our store you MUST bring the card used with you or we are unable to release goods. This is the terms and conditions of our bankers and payment portal providers. 

We have made every effort to make the site user-friendly, while simultaneously protecting your privacy. So, when you wish to order your first  item from us you may do so either as a guest or, as a PEC customer, register your details and obtain a user name and password. This will enable you, speedily to login for all subsequent transactions.

We ask you to accept our terms and conditions of contract when purchasing any item from our website.

On placing an order you will be redirected to Stripe or Pay Pal site to complete your credit/debit card transaction in payment. At this point you will be asked to provide the usual card details, with authentication. .  As noted elsewhere, PEC does not collect or store your card details on its own site.

You will be notified by email as soon as your order has been submitted and acknowledged for processing.

Payment and Price

The total price payable for the goods and delivery will be as shown at the time when you place your order. Unless you have chosen the Alternative Delivery Option, in which case you will receive a call from PEC to discuss delivery options. We are entitled to make adjustments to the price if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.

Payment Methods

We must receive cleared funds into our bank before we ship ANY product. We accept Pay Pal, Direct Bank Transfers and all major credit and debit cards including Visa, MasterCard. On the order you must provide us with your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque or postal order although we cannot dispatch the goods until payment has been cleared which can take as long as 10 days. We can not accept payments if the address you have given does not match that payment card is registered to.

Photographic Electrical Company Limited
141 – 145 Well Street, Hackney, London E9 7LJ.
VAT Reg 267435971
Telephone 020 7437 4633
Email sales@pec.co.uk

Photographic Electrical Company Limited is registered in England and Wales 10696341

Registered Office. Unit 3 Upp Hall Farm, Salmons Lane, Colchester, CO6 1RY